Four Ways We Keep Clients Happy with Commercial Cleaning
Commercial cleaning services have never played such a significant role in society as today. Due to the fear of illnesses, optimal cleanliness is a mandatory requirement for many commercial enterprises to guarantee their customers and employees are safe. We consider these four primary factors when undergoing any job.
To ensure our clients receive peak satisfaction
Quality Assurance Plan
Quality Assurance Plan
Quality Assurance Plan
We have a detailed, well-rounded, and respectful quality assurance (QA) plan that clearly outlines what our clients can expect before proceeding with our commercial cleaning services. Our QA plans include the following details:
- What cleaning services we provide
- How we measure the successfulness of the procedures
- The way we take on feedback and improve our services
Clients who enroll within our commercial cleaning services in Atlanta receive superior results by having a QA plan
Personally Invested
Quality Assurance Plan
Quality Assurance Plan
All the members at Obsidian Lux Cleaning Services are personally invested in providing clients with clean, safe, and odorless environments. We understand the current stressful thoughts carried by many nationwide about infections, disease, and overall cleanliness.
Many individuals refuse to leave their homes because commercial buildings aren’t implementing enough cleaning measures to ensure adequate public safety. Because of this, thousands are being lost from organizations daily. It’s heartbreaking for our economy (local and national), businesses themselves, and humanity. Therefore, to ensure your commercial building doesn’t encounter this issue, we recommend using Obsidian Lux Cleaning Services.
Obsidian Lux Cleaning Services provides affordable expertise within the commercial cleaning sector to keep small or large businesses in Atlanta germ and odor-free. To ensure our clients receive peak satisfaction, we consider these four primary factors when undergoing any job.
Feedback System
Quality Assurance Plan
Company History
We have feedback systems to ensure we grow with our customer’s thoughts with all services, as what our clients have to say about our services matters. As a result, we’ve developed a feedback system that gets filtered through our business and pushed back into the services themselves.
We can make customer-focused changes to our business by implementing this, meaning our commercial customers receive the best possible results tailored to their needs.
Company History
Client-focus (continued)
Company History
Obsidian Lux Cleaning Services was originally established as a Mobile Detailing company formerly known as Obsidian Lux Detailing back in 2019. OLCS came into existence to meet a significant demand for cleaning professionals to assist in the fight against the spread of the coronavirus. Kevin grew to appreciate the task as time went on, although the labor-intensive and time-consuming process of detailing was not one of his favorites.
At that point, he began seeking work in the same business as it didn't require as much of his time and didn't require him to see and clean all the grime that one would expect to see in the detailing field. Kevin appreciated the janitorial and commercial cleaning services OLCS provides would all be in AC controlled environments and not in the harsh elements. Now they can provide services such as, disinfection and sanitation and floor care and not have to work in such small quarters like you would see in a car.
Client-focus
Client-focus (continued)
Client-focus (continued)
Additionally, we’re client-focus, making the process seamless for anyone wanting commercial cleaning. The way we can achieve this so successfully is because we directly provide the below:
- Professionalism – The entire workforce at Obsidian Lux Cleaning Services has 10+ years of experience in the industry. Because of this, we can guarantee our employees will maintain the utmost professionalism with communication, knowledge, and after-sale support. By providing this level of service, we’ve noticed sustainable relationships form consistently.
Client-focus (continued)
Client-focus (continued)
Client-focus (continued)
- Accessibility – Including professionalism, we are accessible from multiple communication sources to provide the best client satisfaction. Feel free to contact us via email or telephone with any queries about cleaning, we’re more than happy to help.
- Easiness – Commercial cleaning shouldn’t require endless meetings and phone calls because it takes the organization’s thoughts away from what really matters. Therefore, you can worry about real concerns, and we can ensure your commercial building is clean.
